Privacy Policy

Effective date: November 13, 2026

This Privacy Policy explains how the Targo.uz platform (“TARGO”, “we”) — the website, the mobile apps and the Telegram bot — collects, uses, stores and protects users’ personal data. Data is processed in accordance with the Law of the Republic of Uzbekistan “On Personal Data”. By using the platform you agree to this policy.

1. What we collect

Account data: phone number, name, profile photo, company name, your role (shipper, dispatcher or driver) and chosen language.
Telegram: if you link your account to Telegram — your Telegram ID and username.
Listings: the details in load, truck and market listings — route, cargo and vehicle type, price, contact details.
Communication: chat messages, voice messages and files you send; the time and status of calls. Calls are not recorded.
Verification: the documents and details you send yourself to get the “Verified” badge.
Payments: plan, amount, payment status and receipt. Card details are entered on the payment provider’s page — we never see or store them.
AI dispatcher: your questions and its answers.
Technical data: sign-in sessions (device or browser type, time), viewed listings and error logs.
Location: only if you turn it on yourself under “Permissions” — to find the nearest city. Your coordinates are not stored.
Listings from public Telegram groups: the platform collects listings posted in public freight groups (text, sender’s name and the contact details in the post) and shows them in the feed.

2. Why we use it

To create your account, sign you in and keep it secure (verification codes).
To publish, show and search listings, and to notify you about matching loads or trucks.
To enable chat, calls and contact between users.
To process plans and payments and issue receipts.
To prevent fraud, spam and abuse, and to review reports.
To improve the service — based on aggregated, anonymised statistics.
To send service messages and notifications (you can turn them off in settings).

3. What other users see

Your profile: name, photo, company name, role, ratings and reviews, verification badge.
Your listings are public. Your phone number and Telegram are shown only through the “Contact” button, within your plan’s limits.
Your documents, payments and AI dispatcher chats are never shown to other users.

4. Who we share data with

We do not sell your data or share it for advertising. It is passed on only where the service needs it:

An SMS operator and Telegram — to deliver verification codes and notifications.
Payment providers (Click, Payme, Uzum) — to process payments.
AI services — to answer your questions to the AI dispatcher and to read listings from Telegram.
A map service (OpenStreetMap) — to load map images.
Authorised public bodies — only where the law requires it and upon an official request.

5. Cookies and browser storage

Cookies keep you signed in, remember your language, currency and theme, and record an invitation code.
Browser storage keeps convenience settings such as viewed listings and recent searches.
We do not use advertising or tracking cookies.

6. How long we keep data

Account data is kept while your account is active.
Expired listings are no longer shown in the feed; you can delete them at any time.
Messages in the shared group chat are deleted automatically after 3 days.
When an account is deleted, personal data is deleted or anonymised. Payment records may be kept for the period required by law.

7. Security

All connections to the site are encrypted with HTTPS.
Passwords and sign-in tokens are stored only as hashes.
Only moderators can access verification documents.
Never share your verification code — TARGO staff will never ask for it.

8. Your rights

At any time you can:

view and correct your data (Profile → Edit profile);
delete your listings and turn off notifications;
ask us to delete your account and data;
withdraw your consent to data processing.

Send requests through the “Contact” page — they are handled within the time limits set by law.

9. Age limit

The platform is not intended for people under 18.

10. Changes to this policy

This policy may be updated. We will announce important changes on the platform. A new version takes effect on the day it is published on this page.

11. Contact

Send privacy questions through the “Contact” page or the Telegram bot (@targouz_bot).

1. What we collect

Account data: phone number, name, profile photo, company name, your role (shipper, dispatcher or driver) and chosen language.

Telegram: if you link your account to Telegram — your Telegram ID and username.

Listings: the details in load, truck and market listings — route, cargo and vehicle type, price, contact details.

Communication: chat messages, voice messages and files you send; the time and status of calls. Calls are not recorded.

Verification: the documents and details you send yourself to get the “Verified” badge.

Payments: plan, amount, payment status and receipt. Card details are entered on the payment provider’s page — we never see or store them.

AI dispatcher: your questions and its answers.

Technical data: sign-in sessions (device or browser type, time), viewed listings and error logs.

Location: only if you turn it on yourself under “Permissions” — to find the nearest city. Your coordinates are not stored.

Listings from public Telegram groups: the platform collects listings posted in public freight groups (text, sender’s name and the contact details in the post) and shows them in the feed.

2. Why we use it

To create your account, sign you in and keep it secure (verification codes).

To publish, show and search listings, and to notify you about matching loads or trucks.

To enable chat, calls and contact between users.

To process plans and payments and issue receipts.

To prevent fraud, spam and abuse, and to review reports.

To improve the service — based on aggregated, anonymised statistics.

To send service messages and notifications (you can turn them off in settings).

3. What other users see

Your profile: name, photo, company name, role, ratings and reviews, verification badge.

Your listings are public. Your phone number and Telegram are shown only through the “Contact” button, within your plan’s limits.

Your documents, payments and AI dispatcher chats are never shown to other users.

4. Who we share data with

We do not sell your data or share it for advertising. It is passed on only where the service needs it:

An SMS operator and Telegram — to deliver verification codes and notifications.

Payment providers (Click, Payme, Uzum) — to process payments.

AI services — to answer your questions to the AI dispatcher and to read listings from Telegram.

A map service (OpenStreetMap) — to load map images.

Authorised public bodies — only where the law requires it and upon an official request.

6. How long we keep data

Account data is kept while your account is active.

Expired listings are no longer shown in the feed; you can delete them at any time.

Messages in the shared group chat are deleted automatically after 3 days.

When an account is deleted, personal data is deleted or anonymised. Payment records may be kept for the period required by law.

8. Your rights

At any time you can:

view and correct your data (Profile → Edit profile);

delete your listings and turn off notifications;

ask us to delete your account and data;

withdraw your consent to data processing.

Send requests through the “Contact” page — they are handled within the time limits set by law.